Forbes: Banking On Well-Being: How U.K. And U.S. Banks Are Prioritizing Customer Financial Health
Hangar 75 CEO Ian Wilding's recent article ‘Banking On Well-Being: How U.K. And U.S. Banks Are Prioritizing Customer Financial Health’ was published on Forbes.com.
Summary of Article
In a recent Forbes Councils article, Ian Wilding, CEO of Hangar 75, examines how banks in the U.K. and U.S. are increasingly prioritizing customer financial well-being. He highlights that banks are shifting focus from traditional services to holistic financial health, incorporating financial literacy, savings tools, and personalized financial advice. Wilding compares the U.K.’s regulation-driven approach, emphasizing vulnerable customers, with the U.S.’s innovation-driven methods, such as JPMorgan Chase’s financial health initiatives. He predicts that this customer-centric focus will shape the future of banking and drive long-term success.
The full article can be viewed here.
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